Quality Computer Repair Services
You know how most computer places work? The first thing they want you to do is to reload your factory restore disks and wipe out all of your data.
We don't do that here. Performing a destructive factory restore on a broken computer should be the absolute last option. In most cases we can fix the root of your problem and leave all of your files and settings exactly as they were. This is especially true with virus infections. That is quality service.
You wouldn't have your auto mechanic rebuild your car's engine every time it ran poorly, would you? Of course not. If the technician knows what he is doing he should be able to troubleshoot the problem well enough to get to the root of it. Even if Windows needs to be reinstalled, we would still save your data.
That's the benefit of using a quality repair service like ours. You might be able to have someone, who lacks experience, hack their way through and get the computer working again. Would you feel the job was done right though? Wouldn't you be worried about the problem reoccurring? Are you really willing to sacrifice on quality?
What makes a quality service?
- Having experienced technicians instead of teenagers
- College educated service techs
- Responding quickly
- Having good people skills
- A good understanding of computer hardware & Microsoft Windows
- Not cutting corners
- Fixing it right the first time
- Doing it right - Not taking the easy way out by performing a factory restore
- Catching other problems the customer was unaware of
- Making the computer run faster than it did before we serviced it
- Listening well to the customer and treating them with respect
- Being honest - Not trying to upsell unnecessary products or services
